Change management report on Vodafone plc

Change worry declare on Vodaf iodin plcVodafone is highly growing mobile comp both in the world since 1985. It is worlds star telecommunication company. Today it has more than 359 million customers around the world. Their net pee imparts facilities to serving images and videos, to shargon feeling and thoughts. Most customers prefer Vodafone as compargon to immovable line and broadband services. Vodafone recognized that day to day modernistic things ar being inventing and customers c all in all fors argon ever-changing rapidly. Vodafone understand that to success in commercial enterprise trans objectts essential be med in pre locationncy. It is looking for unexampled and groundbreaking ways to facilitate the customers and rear e very opportunity in childly way. The connectivity of applied science with telecommunication industries backs the sparing development of a country.ROLE OF shift MANAGEMENT IN ORGANIZATIONAccording to researches conducted on some an(preno minal) merry-go-round organizations shows that the chief(prenominal) reason for project failure is that peoples score different attribute of transmute. The effective implementation of modification instruction is regaleed one of the top triad factors in a successful project.Change Management any(prenominal) simple(a) definitionsChange instruction do inter transport in a intentional and controlled way.Organizational assortment any modification, amendment in people, organisational anatomical structure or technology.Types of intensifyNorm wholey in that respect are four types of shift which jackpot be made in any organizationOperational diverseness Applying compounds to way of continuing operations of the personal line of credit. For example agitate from manual to mechanization of any particular area.Strategic alternates Modifications that take place towards the intentional barter direction.Cultural replaces Those deepen which affect the basic values and be liefs of the organization on which product line objective bathroom be attaind.Political castrates These types of shifts normally travel by in government organization with political influence.DEALING WITH RESISTANCE TO depart state refuse to accept tilt, whenever heed intends to transport in organization. spectacular investment is made for company intensifys, and for their efforts towards win over, the only reason that try to double back the work on of change is resistance among employees. Sometimes change may be dangerous for the employees working in organization, but changes in like manner have autocratic personal effects at higher level forethought for advantage of organization. Some of the reasons for resistances are amounting. in detail should be discussed later.It is obvious that people dont standardized those changes which are a pass waterst their gets and interest. There are three main reasons on which people resist change.Hesitation or ambiguityWorry j ust most personal expirationThink that the change is not better for organizations objectives.Techniques for trim down resistanceFor reducing resistance, different approaches are adapted by perplexity. These approaches may holdContributionFacilities and turn outAwareness and educationNegotiation exclamatory and friendly behaviorDifferent approaches at different times are used by counselling depends on source and type of modification.ADVANTAGES OF spay MANAGEMENTThe advantages of change management includeUnderstanding of surrounding It is authorized for managers to understand assess the environment and outside surrounding in prescribe to establish better relationship with government and other stakeholders. For change management it will benefit that what is going on in surrounding.Objectives, policy making and completion former(a) advantage is that by knowing the impact of change at ir applicable level on internal environment, the managers send packing go underd policy and implement change after careful escortation.Human preference The recipients of the change are the employees of the organization, whenever change is im excogitationted. Senior managers should make organization approximately reliable for high performance of employees in competitive environment.Technological problems It is gravid and tough challenge for organization to acquire and combine the technology with organizations tactic, structure and course of go throughs. In todays environment, we can articulate that technology is the heart of economic growth.CHANGES IN VODAFONEOperational change was incorporated by Vodafone in narrate to come upon working(a) brilliances in the field of telecommunication industry the functional change was implemented with greater level of management by Vodafone due to good experiences in telecommunication industry for many years. The continuing handle of the organization may me disrupted by un protrudened implementation of change ad may disconti nue the ongoing operational transition. Normally operational changes in organization make modification in work process. People do not want to accept changes because they dont want to change their periodic routine of the processes.BEST APPROACH ADOPTED BY VODAFONEBefore fasten oning change, Vodafone dual-lane the methods and conchronological successions of change with employees. Vodafone weighs the opinions shared by employees, and other stakeholders with great responsibility.Operational changesThe change was implemented by Vodafone in various sessions. Before implementing change in whole descent unit, Firstly the change was implemented in one department of seam unit system. The benefit of this is that it provides the opportunity to employees of Vodafone to understand, and recognize the change is occurring around them. This process of implementing change in slow and balances way functions Vodafone employees gain knowledge of sassy process rapidly and efficiently as possible. For this tendency the operational change was implemented in organized and planned way of life by Vodafone.Strategic changesWhen there is real and extensive need for strategic change in organization structure, Vodafone realizes and incorporates the strategic change. Strategic changes are very sensitive in internal and external environment, the strategic changes makes strong effects on the strategic policy of the company and in establishing the brand give away of the company in the eyes of consumers. The strategic changes were handled by Vodafone for acquiring new marketplace and industries for their satisfaction. The problem faced by Vodafone in handling the change is changing to spirited environment, the ability to change quickly, contendntly, and fruitfully in all the incidences.These organizational changes may involve in virtually of the cases different types and levels of loss for the organization and employees. For example, round extra efforts and input from different peo ple are postulate in every type of change in organization for understanding the change in operation, the employee think that it is waste of time and resources, it can be used any other activity. On the other side most of the employees welcome the change and think that its a learning opportunity, some employees do not want to contribute time and energy required for change unless change is for the benefit of the employee and employees are dissatisfied with the current activities of the organization. Other reason for acceptance of change is some employees may like to feel any decency in the change.IMPORTANCE OF CHANGE MANAGEMENTChange management is very essential concept. It is an integral part of business management, but due to increase in information technology it creates seriousness. Good business can be operated by good change management system. Change management was very important for Vodafone because it has to compete with other telecommunication organization. Change managemen t is not only to implement the new approach but it to a fault include control of technology infrastructure telecommunication system in which changes are handled with organized, efficient, consistent, precise and limited approach. In Vodafone changes caused fro technology, increase in argument and new facilities which are required by customers. To provide high come apart of services like multimedia, good voice quality, rapidly connecting with people, high stop number GPRS etc, changes are very important for providing these services.REASONS FOR CHANGEThere are many reasons which cause the change in Vodafone. Because the business of the Vodafone is depend on technology, the main factor for change is technology. Some of the other factors are following drive In todays environment changes are occurring in place of work. It is very important for the organization for the competition with other organizations to remain flexible and find new ways of doing business from which purpose can be achieved. The purpose of Vodafone is to provide competitive facilities to customers, so it causes the change management program.Facilities The change basically refers modification in services and facilities such(prenominal) as new policies, new need of customers, the services provided by competitor, implementing new technology for providing new facilities, change in structure fir providing new facilities, making new departments etc. Vodafone on a regular basis changes the technology and implement the change for providing new facilities.Exterior causes Organizational change may occur due to pressures of environment like change in market demands, competitors new facility, financial limitation etc. due to technology and competitors new services cause the Vodafone to change the technology and provide new services.Environment The changes in environment also caused the organization to change such as political influence, legal problems, and availability of resources. Vodafone also necess arily changes in some services because legal environment may restrict in some conditions.Involvement of third party The investors may make pressures on management to take actions for improvement, it may cause change. When profits of Vodafone was low in initial represent the investors got involved, that cause a great change in organization structure.Strategy To increase the business value, the management may consider that to run the business effectively, some changes may be necessary in the strategies to achieve the business objective.REASONS FOR THE COMPANY TO EMBRACE THE CHANGEThose people who witness on past and present only, can miss the benefits of future. We can say that change is law of life. Change is unavoidable. Every thing is changing regularly such as world, globe, procedure of business, method of communication etc. most of the people resist the change without analyzing it. The main reason for change e in Vodafone is technology. Due to this reason Vodafone has to chang e its structure, hire new employee, changes in facilities and services, training to employees, change its working environment. In short the increase in technology development everything has to change for using that technology effectively in Vodafone.CHANGE MANAGEMENT PROCESSThe change management process is the sequence of actions or steps which a change management tam has to follow for applying the change management to a plan or modification.The phases of change management processThe Vodafone must use following change management process model in order to achieve success in implementing change grade 1 Preparing for change In this step the management should starting time of all describe and explain the change management approach, select the members for aggroup and prepare a change management team, develop finance model.Phase 2 Managing change It is a detailed planning and it also includes change management implementation. For managing change the change management team should develop plans for change management, and then take necessary actions for implementing those plans.Phase 3 Reinforcing change This process normally includes data gathering and steps taken for remedial actions. To forcefulness the change the change management team should obtain feedback and evaluate it for effective change implementation, happen upon gaps, manage resistance, implement remedial action and when change gets success celebrate it.STAKE HOLDERS ANALYSISThe organizational chart and relevant external bodies can be used for identification of the types of stakeholders. Before fount the project formation it is necessary to identify all the relevant stakeholder groups for ensuring that all the items have covered. After identification the organization should discuss with stakeholders to identify their desires and views, consider them into the overall project requirement. We can say that this step is a informatory approach with each stakeholder to identify different needs, desires and wants of stakeholders and then include them in the project for change management. Considering the significant importance of individuals, their requirements, wants, desires and needs is a hypersensitive area and most organizations avoid discussing the relevance and importance of the other peoples. If the change management team has decided to discuss with stakeholders then the organization shall follow the best approach or way for implementing change. All stakeholders must e informed and have reasonable knowledge of what is expected form them and about their reaction. After consideration of stake holders level and project requirement level, management tam has the sufficient information of each factor of change plan and these factors contribute in making delineate decisions.OTHER PROCESS FOR triple-crown CHANGEWe have many experiences for change which we have faced during work and life, then why in initiating change struggle most withdraw the organization fail. We observe that on ly 20% to 25% changes get success. The change is very important to remain competitive in the market. Due to character of the business of Vodafone it is necessary for it to remain flexible and make modifications regularly. Whether the change is of an jointure or acquisition, reformation, main system implementation, or a shift. Change management is becoming a desirable main proficiency for businesses, it enable in achieving competitive improvement supported by their capability to change rapidly, and help in maintaining high performance and confidence. There are following key steps to ensure successful changeEstablish an unambiguous business underlying principle Normally organizational change resulted from a business requirement or opportunity. The ambiguous in the underlying principles results in plan that seep away from their objective, gradually withdraw. For doing change every organizational object should be combined with business case. In this way the fluctuations in business si tuation can not be caused by change struggle. The features of change in business policy can only result in alteration or amendment in change proposal.Review organizational secure It motivates the employees to alter work. To ensure successful change the organization should know employees issues, determine their willingness, and study existing barriers.Determine and express obvious outcomes For improving organizational performance, workers satisfaction, faithfulness and efficiency, take some actions and be brave in stating them to achieve change. The organizations should attempt to determine in order to take appropriate action for successful change. Normally most of the organizations locoweed satisfaction levels, not gauge the behaviors which will normally made from satisfaction. In every case we support our customers with organizational change whether the desire outcomes are quantifiable on not. pose out the change To success in this step some of the approaches must be followed. T hese approaches depend uponcontent of changenature of change finis of organizationSome of the specific approaches are followingA love development plan should be developed which starts from the change stage to focalise where results are able to seen.Organizations existing system and policies should be connected with the change efforts, if possible, and spontaneously make it as part of organizations structure and policy and procedures.For indirect the success of people in change situation, necessary performance support must be provided.Above four steps basically cover the route for efforts in successful change. For success of the organizational change, there are also two extra continuing activities.Managing organizational culture convalescence from problems of individual and organizationRECOMMENDATIONSVodafone should focus on long term business problem solutionVodafone should consider the stakeholders both internally as headspring as externally (at local level)for improvements in future and managing change Vodafone shouldprovide training to employees dealing with customers and handling queryVodafones current status of abidance with code of conduct should be available at local operate corporationsVodafone should use the technique for reducing resistance and provide the employees any pleasing of incentive for accepting changeFor achieving success in change implementation, Vodafone should adopt change management process.Vodafone should determine the reasons for change and make analysis for their solution.Vodafone should also consider both the advantages and disadvantages of current system and desired system.Before any modification, Vodafone should know the stakeholders who will be affected from change and discuss with them for a better result.Vodafone should observe the reasons for change and consider how these caused influence the organization.CONCLUSIONThis embrace contained change management aspects of Vodafone and some general concepts. There are many a pproaches for change management provided by different theorist. One of the best approaches for Vodafone which they have applied is apply the operational change in different sessions. The change management plays very important role in organization because change is unavoidable. Every thing is continuously changing for example technology, our communication style, need of customers etc. so the organization should know the importance of change and for achieving desired result considers the how we can achieve desired result by changing ay aspect of the organization. There are commonly four types of change. In this report we analyzed the two changes in Vodafone and their approaches. Employees refuse to accept change because there may be ambiguity in reporting or swinging among employees or think that change is wastage of time and resources or the change is not better for the organizations objectives. For getting success in implement ting change the Vodafone can follow the change manageme nt process which contains three steps. For changing effective it is a good tool for preparing, managing and making the change. Its steps include preparing for change (select members for change management teal and define the change), managing change (development of plan and then implementation of change by using those plans) and reinforcing change (obtain feedback, identify gaps, take remedial action for implementation). Another model for successful change may include these steps. First establishment of a clear business rule or underlying principle, then determine the outcomes, review the promises impliedly or expressly done by the organization and in final stage carry out the change. The main cause for change in Vodafone is that the needs of customers and the services of the competitors are regularly changing, so for serving the customers and fulfilling the needs of customers and compete with the other organizations it is necessary for the Vodafone to modify its services. Other fact ors also cause the change in Vodafone which may include the purpose because it was very difficult for Vodafone to achieve its purposes easily so it becomes reason for change, another reason is the change in facilities, external causes and environmental conditions cause the situation for change, third party discussion in performing procedures for achieving desired result change in dodging causes the overall change in the organization. For future success in change management the Vodafone should consider both stakeholders internally and externally, observe the influence of environment, consider advantages and disadvantages, discuss with all effectors and should introduce incentive plan for reducing resistance.